Privacy Policy

INTRODUCTION

Lovell Place
Psychotherapy (the “Company”) respects your (“You” and “Your”) privacy. This
“Privacy Policy” describes how the Company collects, uses, maintains,
discloses, and protects Personal Information (defined below), as well as the
rights and choices You have regarding Your Personal Information, including how
You can access and update Your Personal Information. This Privacy Policy was
last amended December 1, 2022 “Personal Information” is information that
identifies You or could be combined by the Company or the Company’s services
providers or affiliates with other information to identify You. By accessing or
using the Company’s website located at www.lovellplacetherapy.ca (the
“Website”) or any content on or through the Website, You signify Your consent
to the terms of this Privacy Policy and Your intent to be legally bound by
them. If You do not agree with any terms of this Privacy Policy, please do not
access or use the Website or any content on or through the Website, or otherwise
submit any Personal Information to the Company.

TYPES OF
PERSONAL INFORMATION COLLECTED

The Personal
Information the Company collects about You will depend on the manner in which
You access or use the Website or any content on or through the Website and may
include:

·       
Your
name, age, or contact information, such as Your mailing address, telephone
number, or email address, or other similar information associated with You;

·       
Your
location, time-zone setting, network information, device type, browser type and
version, browser plug-in types and version, operating system and platform,
language, standard web log data, and IP address used to connect Your computer
to the Internet or other similar identifier, or the equipment You use to access
or use the Website and usage details;

·       
Data on
the pages, services, or content You access or use on or through the

·       
Website,
including  the  amount 
of  time  You 
spend  on  certain 
pages,  products  or 
services You viewed or searched for, clickstreams to, through, and from
the Website, page response times, downloads and download errors, page
interactions, or methods used to browse away from the Website;

·       
Billing
or account information, if applicable; and

·       
Any
other Personal Information that You choose to submit to us.

The Website
and any content provided on or through the Website is not directed to any
person who is not the legal age of majority under applicable law. The Company
will not knowingly collect Personal Information from any person who is not the
legal age of majority under applicable law.

METHODS FOR
COLLECTING PERSONAL INFORMATION

The Company
takes steps to ensure that any Personal Information we collect about You is
adequate for, relevant to, and not excessive for the uses of such Personal
Information, as described by this Privacy Policy.

Information
Provided to the Company by You

Personal Information
the Company collects from You on or through the Website and as a result of Your
access to or use of the Website or any content on or through the Website may
include Personal Information You provide the Company directly, for example by:

·       
Submitting,
posting, publishing, displaying, or otherwise transmitting user generated
content;

·       
Filling
in forms, making search queries, or corresponding with the Company on or
through the Website, or otherwise communicating with the Company by any means
including by phone, email, or other electronic messaging; or

·       
If
applicable or available through or on the Website: creating or registering for
an account; subscribing, purchasing, or requesting information on a service or
product; entering a contest or promotion; or otherwise engaging with the
Company through interaction points that might exist from time-to-time between
You and the Company.

Information
Collected by the Company Through Technological Means

The Company
may also use cookies or other technological collection methods to collect
information, some of which may be Personal Information, about:

·       
The
device or equipment You use, including information about Your computer or
mobile device, internet connection, IP address, operating system, and browser
type; or

·       
Your
browsing activities and patterns, including information about Your visits to
the Website such as traffic data, location data, logs, and other similar
communication data. This information helps the Company improve the Website and
the content available on or through the Website and otherwise improve the
services of the Company by:

·       
Helping
the Company understand audience sizes and usage patterns on the Website;

·       
Allowing
the Company to tailor the Website to Your preferences and interests; and recognizing
You when You visit the Website multiple times.

The
technologies used by the Company to automatically collect the information
described above may include cookies, which are small files placed on the hard
drive of

Your computer.
You can turn off cookies using Your internet browser but doing so may limit or
remove certain parts of the Website, certain content on the Website, or the
functionality of the Website.

Third-Party
Features

The Website
may include, integrate, or rely on links, plug-ins, services, social networks,
content, or applications of third parties. Your access or use of such links,
plug-ins, services, social networks, content, or applications may allow the
third-party provider to collect or share information about You, some of which
may be Personal Information. The Company does not control such third parties’
use of cookies or similar technologies – if You would like to know more about
how these third parties use such technologies, You should contact the
responsible provider directly. The Company does not accept any responsibility
or liability for the privacy policies of any such third parties or their
compliance or non-compliance with such privacy policies.

USING AND
DISCLOSING PERSONAL INFORMATION

Use of Personal Information by the Company

The Company
collects Personal Information to provide You with a secure, smooth, efficient,
and customized experience through or on the Website or any content on the
Website. The Company may use Your Personal Information to:

·       
Provide
You with content, services, or products on or though the Website;

·       
Customize,
measure, and improve the Website or content provided on or through the

·       
Website,
or otherwise analyze or manage the Company’s business operations or Website
performance;

·       
Prevent
prohibited or illegal activities, loss, or fraud, enforce the Company’s Terms
of Use, or otherwise protect the security or integrity of the Website or the Company’s
business;

·       
Deliver
targeted marketing, service update notices, or promotional offers based on Your
communication preferences;

·       
Send
You things in the mail or through other channels, such as products or services
that You have requested; register You for, or authenticate You when You sign
into, an account or online services or when You purchase a product or service,
or to provide You with notices about such accounts, subscriptions, or
purchases;

·       
Provide
You notice about changes to the Website, this Privacy Policy, or the Company’s
Terms of Use;

·       
Otherwise
fulfill the purposes for which You have provided Personal Information or that
were described when such Personal Information was collected; or

·       
Carry
out other purposes that are disclosed to You and to which You consent, or which
are otherwise permitted or required by law.

The Company
may combine all the Personal Information the Company collects, including Yours,
in order to analyze and understand aggregate trends.

Third-Party
Transfers

The Company
may transfer Your Personal Information to third parties that assist the Company
with the use of Personal Information described in “Use of Personal Information
by the Company”, above. Such third parties may combine Personal Information
provided by the Company with other information that they have independently
collected from or about You. Some third parties may be located outside of
Canada and may accordingly be subject to laws that are different from those in
Canada.

The Company
requires that all third parties that received any Personal Information from the
Company use the same standards as the Company in using, maintaining,
disclosing, and protecting such Personal Information.

The Company
may share or sell aggregated, non-personally-identifiable information to third
parties. For clarity, the Company does not sell Personal Information. The
Company may also share aggregated, non-personally-identifiable information
publicly to show trends about the general use of the Website, or any content,
services, or products provided on or through the Website.

Other Disclosures
of Personal Information

 

The Company
may disclose Your Personal Information if necessary to collect a debt from You
or where the Company has reason to believe that such Personal Information is
relevant to the investigation or decision to investigate a breach of the laws
of Canada, a province or territory of Canada, or a foreign jurisdiction, and
the Company is legally permitted or required to do so, or to otherwise comply
with any court order, law, or legal process, including in response to any
government or regulatory request or process, in accordance with applicable law.
The Company may also disclose Your Personal Information, if necessary, to
enforce this Privacy Policy or the Company’s Terms of Use, or if the disclosure
is necessary to protect the rights, property, or safety of the Company, the
Website, users of the Website, or third parties.

The Company
may transfer information about You, including Personal Information, in
connection with a merger or sale (including any transfers made as part of an
insolvency of bankruptcy proceedings) involving all or part of the Company’s
business or as part of a corporate reorganization or stock sale or other
changes in corporate control.

ACCESS AND
CORRECTION

Drafting Note: you must provide users with access to the Personal Information you hold
about them, an understanding of how it was collected, used and disclosed, and
the ability to correct information. You should respond to requests as soon as
possible, and no later 30 days after receiving them.

You have the
right to access Your Personal Information and to request a correction to  Your Personal Information if You believe it
is inaccurate. If You would like to access Your Personal Information, or have Your
Personal Information corrected or deleted, please contact the Company in the
manner set out by this Privacy Policy. The Company may charge You a fee to
access Your Personal Information and will notify You in advance of any such
fee.

The Company
will provide You with access to Your Personal Information in accordance with
applicable privacy legislation, and may decline to provide You access to Your

Personal
Information on the basis that such Personal Information is:

·       
Protected
by solicitor-client privilege; or

·       
Part of
a legal proceeding, government or regulatory investigation or process, or
otherwise part of a formal dispute resolution process.

Where the
Company is unable to provide You with access to Your Personal Information,
reasons will be provided subject to any legal or regulatory restriction. You
may have the right to withdraw the consent You have provided under this Privacy
Policy in certain circumstances. To withdraw Your consent, if applicable,
please contact the Company in the manner set out by this Privacy Policy.

DATA SECURITY

Drafting Note: you will need to tailor this section to accurately reflect your
company’s data maintenance and protection policies and practices, ensuring that
such policies and practices are sufficient to safeguard the Personal
Information you collect and store. You should have policies to address
breaches, staff training, and a data retention timetable if possible. You will
also need to input the location where Personal Information is stored.

The security
of Your Personal Information is important to the Company. The Company protects
Your Personal Information by maintaining physical, organizational, and
technological safeguards against unauthorized access, unauthorized disclosure,
theft, or misuse appropriate to the  sensitivity
of such Personal Information. Personal Information collected by the Company may
only be accessed by persons within the Company who require access to provide
You with access to, use of, or content, services, or products provided on or
through the Website. The Personal Information the Company collects is
maintained at SiteGround Data Center locations Ashburn (Virginia, US) Council Bluffs (Iowa, US) Dallas (Texas, US).

Although the
Company takes measures to protect against data breaches and unauthorized access
to Your Personal Information, no company can completely mitigate the risks of
such breaches or unauthorized access and no website is fully secure. The
Company cannot guarantee that hacking, data loss, breaches, or other
unsanctioned access of the Company’s security systems will never occur.
Accordingly, You should not submit or otherwise provide personal Information to
the Company by any means if You consider that Personal Information to be
sensitive.

Except as
otherwise permitted or required by applicable law or regulation, the Company
retains Personal Information only for as long as necessary for the purposes for
which such Personal Information was collected. The Company reserves the right
to use anonymous and de-identified information, including anonymized or
otherwise de-identified Personal Information, for any legitimate business
purpose without further notice to You and without Your Consent.

CHANGES TO THE
PRIVACY POLICY

The Company
reserves the right to amend this Privacy Policy for any or no reason, at any
time, and from time to time in accordance with the terms of this Privacy
Policy.

The Company
will reflect any such amendments on the Website. Your continued access to or
use of the Website or any content on or though the Website after any such
amendment constitutes Your acceptance of the Privacy Policy as then amended.
The Company includes the date this Privacy Policy was last amended at the top
of this page
.

CONTACT
INFORMATION AND CHALLENGING COMPLIANCE

Drafting Note: you will need to align this section with your company’s privacy practices
and add the appropriate contact information of the person appointed with
authority to address any challenges and other privacy issues and practices.

The Company
has appointed a privacy officer responsible for ensuring compliance with this
Privacy Policy. If You have any questions regarding this Privacy Policy or Your
Personal Information, please contact the Company’s privacy officer at
info@lovellplacetherapy.ca.

 

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